Contact
Technical Support: helpdesk@faa.gov 1-844-322-6948

How we protect your privacy?

Privacy Act Statement (5 U.S.C. § 552a, as amended):

AUTHORITY: The information collected on MyAccess External User Registration form is authorized by Federal Information Security Modernization Act (FISMA) of 2014, Public Law 113-283 , 6 U.S.C. 1523(b), and NIST Special Publication (SP) 800-63-3.
PURPOSE(S): The principal purpose for the collection of the information is to create an account for individuals external to the Department of Transportation (DOT) and to allow access to web-based applications for which they are authorized. Providing your social security number (SSN) or driver’s license number is optional and will not be stored/maintained by neither the DOT nor Federal Aviation Administration (FAA).
Routine Uses: The information collected with the exception of the SSN and driver’s license number will be included in the system of records notice DOT/ALL 13 - Internet/Intranet Activity and Access Records and will be subject to the published routine uses including:
  • To provide information to any person(s) authorized to assist in an approved investigation of improper access or usage of DOT computer systems;
  • To an actual or potential party or his or her authorized representative for the purpose of negotiation or discussion of such matters as settlement of the case or matter, or informal discovery proceedings;
  • To contractors, grantees, experts, consultants, detailees, and other non-DOT employees performing or working on a contract, service, grant cooperative agreement, or other assignment from the Federal government, when necessary to accomplish an agency function related to this system of records; and
  • To other government agencies where required by law.
The Department has also published 15 additional routine uses applicable to all DOT Privacy Act system of records. These routine uses are published in the Federal Register at 84 FR 55222 - October 15, 2019 and 77 FR 42796 - July 20, 2012, and under ‘‘Prefatory Statement of General Routine Uses’’ (available at www.transportation.gov/privacy/privacyactnotices).
Disclosure: Provision of the requested information (including your social security number) is voluntary; however, failure to furnish the requested information may result in the inability of the Department to create a MyAccess account for the user.
We protect your privacy.
We only save data that we need to remember who you are and contact you. During registration we ask you for information that only you would know. We relay this information to a third-party commercial Identity Service Provider (IDSP). They use it to assure us that you really are who you claim to be, and then they throw it away. Some of this information is voluntary, but sharing it makes it more likely we can assure your identity. If we cannot confirm your identity, then we cannot provide you access.
What we do with the data new External Users enter in each field on the registration screen.
We put in your user record at FAA so that we remember who you are and can contact you.
  • Name* (First, Middle, and Last)
  • Phone number (mobile recommended for text message to reset password)
We ignore at FAA.
  • Private-sector number in your name*
  • Phone number to receive one-time passcode
  • Government number*
  • SSN or Driver's license
  • Date of birth*

We encrypt and ask a third-party commercial Identity Service Provider (IDSP) if you are who you claim to be. They delete the data immediately.

We do not submit to the IDSP.
  • Email address
  • Company Name
  • Job Title
  • Fax
  • Street Address (including city, state, ZIP)
D O T Triskelion

U.S. Department of Transportation

Federal Aviation Administration

800 Independence Avenue, SW

Washington, DC 20591